Privacy Policy

Contact about your request. When you submit an inquiry, quote request, booking, or application, we use the contact details you provide to respond and handle that request, including relevant email updates or a phone call. Acknowledging this Privacy Policy and accepting the Terms does not subscribe you to newsletters, promotional emails, or text-message programs. Any SMS or marketing opt-in is collected separately; leaving it off does not prevent you from submitting a request.

1. Information We Collect

When you use our website or services, we may collect the following types of information:

• Contact Information: Your name, email address, phone number, and physical address when you submit a moving quote request, employment application, or contact form.
• Move Details: Information about your move including moving dates, origin and destination addresses, number of bedrooms and boxes, and packing preferences.
• Employment Information: If you apply for a position, we collect work history, experience, driver's licence status, and availability.
• Usage Data: Automatically collected information such as IP address, browser type, pages visited, and time spent on our website.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and fulfill our moving, packing, and storage services.
• To communicate with you about your quote, booking, or application.
• To send SMS messages related to your move (only with your express consent).
• To improve our website and customer experience.
• To comply with legal obligations and respond to lawful requests.

3. SMS Communications

If you consent to receive SMS messages, we may send you text messages regarding your moving quote, booking confirmations, scheduling updates, and follow-up communications. Message frequency varies based on your interaction with our services. Message and data rates may apply depending on your mobile carrier plan. You may opt out at any time by replying STOP to any message you receive. After opting out, you will receive a confirmation message and no further SMS communications will be sent.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (such as email delivery services and website hosting providers), subject to confidentiality agreements.
• When required by law or to protect our legal rights.
• In connection with a business transfer, merger, or acquisition.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When your information is no longer needed, we securely dispose of it.

7. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Withdraw consent to the collection and use of your information (subject to legal or contractual restrictions).
• File a complaint with the Office of the Privacy Commissioner of Canada.

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

We use Microsoft Clarity to understand how visitors use the site through session recordings and interaction data such as clicks, scrolling, and page navigation. Clarity masks sensitive content, including details entered into forms, by default. See the Microsoft Privacy Statement for details about Microsoft's data practices.

9. Third-Party Links

Our website may contain links to third-party websites (such as Google Reviews). We are not responsible for the privacy practices or content of those sites.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

We Care Professional Moving Company
Phone: Get Moving Quote
Email: admin@wecareprofessionalmoving.ca
Service Area: Calgary, Airdrie, Bearspaw, Strathmore, Chestermere, De Winton